Personal data

Data controller

The wirk.io website and the app.wirk.io platform are published by Lotomate SAS (“Wirk”), a French company with a share capital of €5,263.00, registered with the Paris Trade and Companies Register under number 803 067 305, whose registered office is located at 106, rue de Richelieu, 75002 Paris, France. Lotomate SAS is the controller of the processing operations described on this page.

Our Data Protection Officer (DPO) can be reached at: [email protected].

Data collected on this website

wirk.io is a showcase website: the only personal data collected directly is submitted through the contact form (last name, first name, e-mail address, phone number, subject, message and optional attachment).

This information is processed in order to answer your request and follow up on it. This processing is based on pre-contractual measures taken at your request (Article 6.1.b GDPR) and on our legitimate interest in answering the requests sent to us (Article 6.1.f). It is intended for Wirk’s sales and support teams and is kept for 3 years after our last contact, then deleted.

Recipients and processors

Your data is never sold, rented or transferred. To operate this website, we rely on the following providers:

  • OVH (Lille Trade Register 537 407 926, Roubaix, France): website hosting — data hosted in France;
  • Cloudflare, Inc. (United States): content delivery network (CDN) and website protection — transfers governed by the Data Privacy Framework and standard contractual clauses;
  • Twilio Inc. / SendGrid (United States): delivery of the e-mails sent from the contact form — transfers governed by standard contractual clauses.

Data related to the app.wirk.io platform

The processing operations related to platform customer accounts and to the data entrusted through the Apps (including retention periods) are described in Articles 16 and 17 of our Terms and Conditions. In short: account data is deleted at the end of the business relationship or after 2 years of inactivity (with a 5-year legal archive), and documentary data entrusted for processing is kept for 12 months.

Cookieless audience measurement

We measure this website’s audience with Matomo, a solution we host ourselves: no data is sent to any third party. Matomo is configured in accordance with the consent exemption defined by the French supervisory authority (CNIL) for audience measurement tools: no cookie or identifier is stored on your device, IP addresses are anonymised, and the data is used solely to produce anonymous statistics, without being cross-referenced with other processing.

We also honour your browser’s “Do Not Track” signal. You may additionally opt out of audience measurement below:

Cookies

This website does not set any advertising, analytics or tracking cookie. The only cookie used is strictly necessary for the website to work:

  • wp-wpml_current_language — stores your language choice (French / English) — duration: 24 hours — exempt from consent.

This is why no consent banner is displayed on this website: there is nothing to consent to, hence nothing to refuse.

Your rights

In accordance with the GDPR and the French Data Protection Act, you have the right to access, rectify and erase your data, to restrict or object to its processing, to data portability, and to define directives regarding your data after your death.

You can exercise these rights at any time by writing to [email protected]. We will answer within one month. In case of reasonable doubt about your identity, we may ask for proof of identity.

If, after contacting us, you believe your rights are not being respected, you may lodge a complaint with the CNIL (www.cnil.fr) or with the supervisory authority of the European Union Member State where you usually reside.

Security

We implement appropriate technical and organisational measures to protect your data: encrypted communications (TLS), hosting within the European Union, access restricted to authorised staff only, and confidentiality agreements signed by our contributors.

Updates to this policy

This policy may change, in particular if the tools used on this website change. Last updated: July 17, 2026.